
The day we saved a life
How a single routine 911 call radically altered my life, my startup, and the future of 911 response....
Thoughts on technology, startups, and emergency services.
I publish stories & learnings about building high-stakes products every other week. Subscribe to get my latest thoughts on technology, startups, and emergency services delivered to your inbox.

How a single routine 911 call radically altered my life, my startup, and the future of 911 response....

After nearly seven years building Prepared—from three founders in a dorm room to a 100+ person company—Prepared is joining Axon. This acquisition represents a continuation of our core mission: making sure every emergency receives the perfect response.

Panic buttons, while a well-meaning solution, don't address the deeper issues in public safety and emergency response. What we need is a fundamental shift in how we approach emergency response.

In 2018, a startling reality gripped the United States: a school shooting was occurring every 4 days. Having created mobile apps used daily by thousands, we asked ourselves if we could use our skills to mitigate this horrific loss of life.

For startups with constrained resources, the decision isn't merely build versus buy; it involves choosing between learning, maintaining, and solving novel problems internally or purchasing solutions already proven at scale.

Early stage startups can't compete on compensation alone. But by showing you care, emphasizing impact, and thinking long term, you can attract exceptional talent that will have an outsized impact on your company.

If you have an idea that the world needs, you're passionate about, or no one else can do other than you, create that startup. Otherwise, if you find a startup that meets those criteria, join it and give it your all.

Prepared is a startup building technology to better connect citizens to the US emergency calling system. In this podcast episode, I discuss how we're modernizing 911 and our journey from school safety to nationwide impact.